Frequently Asked Questions

1) What is Direct Primary Care?

Direct Primary Care (DPC) is a membership-based medical model in which patients pay a flat annual or monthly fee for comprehensive primary care services. At Coastal Care Primary Care, this means no insurance billing, no surprise bills, and no third-party interference in the doctor–patient relationship.

2) Why does Coastal Care Primary Care not accept insurance?

Dr. Pam intentionally chose the Direct Primary Care model to remove the administrative layers that often complicate modern healthcare. By not billing insurance, care decisions remain directly between you and your physician — without restrictions, delays, or external approvals.

3) What does my membership include?

Your membership includes comprehensive primary care such as:

• Annual physicals and preventive care
• Chronic condition management
• Sick visits and acute care
• Medication management
• Care coordination and specialist referrals
• Direct communication with your physician

The focus is long-term, relationship-based care.

4) How long are appointments?

Unlike traditional practices where visits may feel rushed, appointments at Coastal Care Primary Care are intentionally unhurried. Dr. Pam prioritizes meaningful conversation, careful listening, and thoughtful planning.

5) Will I still need health insurance?

Yes. While Coastal Care Primary Care does not bill insurance for primary care services, patients should maintain health insurance for hospital care, specialist services, imaging, or emergencies.

6) Is this model more expensive?

Many patients find that Direct Primary Care provides clarity and predictability. There are no surprise bills, no copays for visits, and no unexpected charges for routine primary care services. The membership structure offers straightforward, transparent pricing.

7) What makes Dr. Pam different?

Dr. Pam has practiced medicine in Savannah for more than 30 years. Her patients value her steady presence, deep listening, and long-standing commitment to relationship-based care. Many have trusted her for decades.

8) Can I contact my physician between visits?

Yes. One of the key benefits of Direct Primary Care is direct communication with your physician. Questions and follow-ups do not always require a formal office visit.

9) Is Coastal Care Primary Care only for older adults?

No. We care for adults of all ages. While many members are navigating midlife and beyond, anyone seeking stable, relationship-driven primary care may benefit from this model.

10) How do I become a member?

Becoming a member is simple. Call Coastal Care Primary Care at (912) 598-6312 to speak with our team. We will walk you through membership details and answer any questions about how the model works.